Terms and Conditions

Last updated: 15 December, 2025

Welcome to Zadbox. These Terms and Conditions ("Terms") govern your access to and use of the Zadbox website, services, and any communication with us (including WhatsApp).

By accessing our website or submitting your information, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Zadbox

Zadbox is a platform that helps connect offices and families with suitable lunch service providers based on location and availability.

Zadbox does not prepare or deliver food directly unless explicitly stated. Our role is to facilitate discovery, coordination, and onboarding with lunch partners.

2. Eligibility

By using Zadbox, you confirm that:

  • You are at least 18 years old
  • The information you provide is accurate and complete
  • You are authorized to provide the contact details submitted

3. Signup and Information Submission

When you submit your information through our signup form:

  • You are expressing interest in lunch services
  • You are not making a purchase or payment
  • Submission does not guarantee service availability

All services are subject to provider availability and confirmation.

4. Service Confirmation and Payments

  • No payment is required at the signup stage
  • Pricing, schedules, menus, and payment terms will be shared only after service confirmation
  • Any payments made after onboarding are handled directly with the service provider unless stated otherwise

Zadbox is not responsible for payment disputes between customers and third-party providers.

5. Communication

By submitting your details, you consent to be contacted by Zadbox via:

  • Phone call
  • SMS
  • WhatsApp
  • Email (if provided)

Communication will be limited to service-related information.

You may opt out of non-essential communication at any time by informing us.

6. WhatsApp Usage

If you choose to contact us via WhatsApp:

  • Your communication is governed by WhatsApp’s own terms and privacy policy
  • Zadbox uses WhatsApp strictly for customer support and service coordination

7. User Responsibilities

You agree not to:

  • Provide false or misleading information
  • Misuse the website or communication channels
  • Attempt unauthorized access to our systems
  • Use Zadbox for unlawful purposes

8. Intellectual Property

All content on the Zadbox website, including text, branding, logos, and design, is the property of Zadbox and may not be copied, reproduced, or used without prior written permission.

9. Disclaimer of Warranties

Zadbox provides its services on an "as-is" and "as-available" basis.

We do not guarantee:

  • Continuous availability of services
  • Availability of lunch providers in all locations
  • Specific quality, pricing, or performance of third-party providers

10. Limitation of Liability

To the maximum extent permitted by law:

  • Zadbox shall not be liable for indirect, incidental, or consequential damages
  • Zadbox is not responsible for food quality, delivery delays, or service issues caused by third-party providers

11. Termination

Zadbox reserves the right to:

  • Refuse service
  • Suspend or terminate access

If these Terms are violated or misuse is detected.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be effective when posted on this page with an updated date.

Continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Zadbox operates.

14. Contact Information

For any questions regarding these Terms, please contact:

By using Zadbox, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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